VSPC – ConnectWise Automate Integration Performance

Problem

After enabling the ConnectWise Automate (CWA) Plug-in for the VSPC, CWA Control Center performance is noticeably slower. Specifically during a ConnectWise Automate database updates.

Solution

The VSPC will synchronize data at the default scheduled interval. Prior to performing actions in your CWA Control Center that will require a database update it is recommended to put the VSPC plug-in into maintenance mode.

To enable maintenance mode for Veeam Service Provider Console plugin:

  1. Log in to ConnectWise Automate Control Center.
  2. In the lower left corner, click System > Configuration > Dashboard.
  3. Navigate to the Config > Integration > Veeam Service Provider Console tab.
  4. At the top of the list, click Enable.
Veeam Documentation

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