Updated: December 4, 2017
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
Green Cloud Technologies, LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov] Green Cloud Technologies, LLC is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Green Cloud Technologies, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Green Cloud Technologies, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Information We Collect
Green Cloud may collect personally identifiable information from customers in a variety of ways, including online and offline subscription and order forms, paper or telephone submissions, and other instances where customers are invited to volunteer such information. Additionally, contact information may be collected during any correspondence relating to support, as well as in connection with Green Cloud services. Green Cloud may collect such information as contact name, business name and type, address, phone number, email address, as well as other information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically-collected data to other information we collect about you.
Data Integrity and Security
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Upon request Green Cloud will provide you with information about whether we hold any of your personal information. Customers may access all personal identifiable information that we collect and maintain by contacting us by mail or telephone at the contact information listed below. They can correct, update and delete factual errors in personally identifiable information by contacting us by mail or telephone at the contact information listed below. To protect customer privacy and security, Green Cloud reserves the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections. Any requests for access to personal information will be answered within thirty (30) days.
We will retain your information for as long as your account is active or as needed to provide you services.
Please contact us if you wish to cancel your account or request that we no longer use your information to
provide you services. We will retain and use your information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
Green Cloud acknowledges that you have the right to access your personal information.
Green Cloud has no direct relationship with the individuals whose personal data it processes. An individual
who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the
Green Cloud’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Green Cloud will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Green Cloud collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
How Information is Used
Electronic communications may be sent by Green Cloud using customers’ personal contact information to inform them of new products, important industry news or general services and upgrades provided by Green Cloud. If customers do not wish to receive these industry notices, they may at any time opt-out of our marketing by clicking the Unsubscribe link located at the bottom of all marketing and customer notices. However, in order to meet our service agreements, Green Cloud will continue to send emails regarding customers’ account administration or maintenance notifications.
In accordance with the Children’s Online Privacy Protection Act (COPPA), we never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13.
Third Party Sites
The Green Cloud website may contain links to third-party websites. Please note that these websites’ privacy and other policies may differ from those of Green Cloud. For any concerns as to the privacy of your information on these websites, please refer to their respective privacy policies. Green Cloud has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
California Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to firstname.lastname@example.org with “California Privacy Rights” in the subject line.
Conditions of Use, Concerns
Questions and concerns about privacy at Green Cloud should be directed via email to email@example.com or via mail to: Green Cloud Technologies; 411 University Ridge, Suite 201; Greenville, SC 29601.